Jun
13
What should you do with problem clients? I keep mine in a jar… Just kidding.
On a serious note, here are some things you can do to avoid problem clients in the first place, no matter what kind of freelance work you do:
- Don’t under-charge. People who are stingy with their money ironically want much more than they paid for. If you charge a fair price, you will attract fair clients. Don’t rip yourself off.
- Set your boundaries at the beginning of the relationship. Clearly define what is included in your quote, and charge extra for anything extra. Know in advance what you’re prepared to do when the client wants revisions or changes to your agreement, and make that clear right up-front.
- Divide the project into small steps, and charge the client step-by-step. You don’t move onto the next stage until the client signs off and pays for the previous stage. You won’t need to offer a money-back guarantee, you won’t have huge debts to collect, and it’s the least risky arrangement for both you and the client.
Kevin Boss wrote an article about what he learned from his early stages of being a freelance web designer. Thanks to him for including the Ashes of Problem Clients jar in his post.
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- Friday, June 13th, at 2:04am
Darren Rowse of ProBlogger has written a great post about batch processing his blogging-related tasks. Doing similar tasks in batches is a great time-saving (and sanity-saving) technique for most activities in life, not just blogging. Darren goes into detail about how he does it, and it’s well worth a read.
Read the whole article: How Batch Processing Made Me 10 Times More Productive
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- Friday, June 13th, at 12:14am
Great article about writing headlines, by Copyblogger (one of my favorite bloggers). My favorite line from the article is: “In fact, this headline makes me want to give up blogging and become a shepherd.” I’ve had that fleeting feeling.
Can You Write an (Almost) Unbelievable Headline? | Copyblogger
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- Tuesday, June 10th, at 2:56pm
I’ve finally completed my About Page. What do you think? Any suggestions?
About Page
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- Tuesday, June 10th, at 2:55pm
When Google first created its beta (first draft) home page and set up a test to see how well it would work, there was a problem.
“[Our beta testers] would sit in front of the Google screen for 15 seconds, 30 seconds, 45 seconds, a minute…Google was perplexed.”
Interested in what the problem was and how easily it was fixed? Read the article:
What You Never Noticed About Google
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- Thursday, June 5th, at 11:39am
More people are switching to a better web browser. Have you switched yet? As IE’s slice of the pie gets smaller, web designers and developers feel happier, because IE doesn’t follow the rules (standards) of proper web design.
“Internet Explorer continues losing its market share. This time it lost more than 1%, from 74.83% to 73.75% (1.08% decrease).” Read more at Internet Explorer Loses.
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